Effective Date: 14-04-2025
At schoolerpapp.com, a product of Logicview IT Solutions (OPC) Pvt. Ltd., we strive to provide high-quality services and a seamless experience to our clients. Please read our Refund and Cancellation Policy carefully to understand how we handle subscription cancellations and refund requests.
1. Subscription Plans
schoolerpapp.com operates on a subscription-based model for schools and educational institutions. By purchasing a subscription, you gain access to specific features of our platform as per the selected plan.
2. Free Trial
We may offer a free trial period to allow institutions to evaluate our software before committing to a paid plan. During the trial period, you can cancel at any time without any charge. Once the trial ends and a paid plan begins, our standard refund policy applies.
3. Cancellation Policy
• You can cancel your subscription at any time by contacting our support team or through your account dashboard (if applicable).
• Cancellation will prevent future billing, but access to the platform will remain active until the end of your current billing cycle.
• No partial refunds will be provided for unused time during the subscription period.
4. Refund Policy
We believe in transparency and fairness. Refunds will be handled according to the following conditions:
Eligible Refunds
• A full or partial refund may be issued if there is a technical issue on our end that we are unable to resolve within a reasonable timeframe.
• A refund may be considered in exceptional cases at the discretion of our management.
Non-Eligible Refunds
• Refunds will not be provided for change of mind, unused services, or failure to cancel the subscription before renewal.
• No refund will be given after 7 days of the payment date, except in cases of technical faults or billing errors caused by us.
5. Refund Request Procedure
To request a refund, please contact us with the following information:
• Registered Institution Name
• Contact Details
• Reason for Cancellation or Refund
You can email your request to info@logicview.in or call us at +91 72078 53825.
6. Processing Time
Approved refunds will be processed within 7–10 business days, depending on your bank or payment provider.
7. Changes to This Policy
We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the services after changes indicates your acceptance of the revised policy.
8. Contact Us
For questions or concerns regarding this policy, please reach out to us:
Logicview IT Solutions (OPC) Pvt. Ltd.
Address: H.No 8-2-65, JK Plaza, RNT Road, Chowrastha, Warangal, Telangana 506002, India
Email: info@logicview.in
Phone: +919052611545
Website: https://www.schoolerpapp.com